Product Quality was acceptable. But customer service was absolute hell. They simple didn't care about fulfilling my order. A barbell that was part of a larger $1000 order was supposedly shipped with the weight by SAIA trucking. The barbell was not with the weights or the other two shipments with FedEx and UPS. The trucking paperwork just had shipment number and weight on it, not itemized. When I contacted them, they gave me the run around and after 17 days and dealing with three companies, include signing paperwork that I never received it with a notary. I was offered a refund from their shipping company because I had bought on sale and they didn't have to honor what I had order at the original price. 17 days of hell for a $140 dollar barbell. And all the people I talk with, I had to give them information, apparently they cant be bother to talk to companies they do business with.