I am very happy with all the equipment received. Good quality. The reason I’m giving a 3 star is because I was sent a wrong package and did not received one of the 7 things I ordered. There was a mistake from Titan. I received a Muay Thai Pad when I had ordered a rack attachment. I called and let them know and I was told what I ordered was sold out. It was a 24”scratch and dent flipdown safety bars which only saved me $20 dollars. I tought I would be sent any other ones since the price difference was minimal. Instead I was told to send back the MT Pad (which is fine by me) and that as soon as they received the Pad I would be refunded. So now I have to find a printer which I dont have to print the label so I can be refunded in a week or two. Much easier to send me a new flipdown bar to fix your mistake in which in the end you lose $20. Now you get a bad review instead and probably lose a future client.
It’s business common sense. Do it right. It was your mistake not the customer.
PD. The Lady that took the complaint was very nice
4 months ago
Titan Fitness has a
4.4
average rating
from
24,512
reviews
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