Recently bought the 300lb lat pull-down machine and hack squat/leg press. Spent over $4000. Items arrive and I finally get around to assembling these huge things. Issues: lay pull down came with cables that were different length thus leaving a huge gap between plates 10 and 20 of roughly 2”! Looks like trash. Submit a contact to fix - takes over 3 days for response only to find I have to remove each cable and remeasure them! Next, hacksquat machine. Wobbling - I left it up only to find one of the bottom plastic pads wasn't installed! I’m still waiting for the issues to be fixed. Why is this an issue with high end models from Titan? It looks really bad! I really regret going with them. Really do. I was trying to save money over rogue and I’m really made that I did.