I will never order anything from Titan Fitness again. I wanted to return the item within 2 days of its arrival. It didn’t meet what I wanted it for. Having paid $96 total, I was told there would be a restocking fee of $20. After having to photograph the item so it showed unused (after 2 days) I was given “permission” to return it. At the pack n ship, I was told it would be $60 to return it. Needless to say, working with your company is a disaster. In the future, I will spend the little extra to purchase from Rogue. It’s a shame that your customer service does not match the quality of the product. I do business with companies that are concerned about their customers, not just about making a dollar.