I purchased the Titan Fitness Functional Trainer on 26May24. Delivery took some time for a US based product but shipping is free so....... Well about shipping. I chose curbside delivery expecting I was going to unpack and move everything up to my bonus room where the machine was going. No problems the individual pieces are light enough that this was no issue. Now for the problems. The delivery driver was not equiped to unload the box (800lbs) by himself. In fact if I had not been home he would not have been able to deliver the package as required. between the 2 of us we took about 45 mins of man handling the box in order to get it to a point the truck lift was able to be used to unload the box. Now I realize 2 things here. 1) shipping is managed by SAIA so they shouldve been better prepared. and 2) shipping is free so what is my expectation. Well Titan uses Saia as their designated shipper so until the package is in my possession its Titans issue. And if its free shipping then shipping is built into the cost of the product. Being said delivery was unsatisfactory. Had I not been here delivery wouldve been delayed or worse the package destroyed. I put this on Titan. Had I been injured there wouldve been real problems because Titan is ultimately responsible until delivery complete. I reached out to Titan but they dont care. I was saddened to know that once the sale was made they dont really have any concern about the end result. I expect more. Regarding assembly I did it myself, 2 people not required. at least for me and the upstairs room it was going in to. The one complaint I have on installation is that none of the parts are actually labeled as left or right. you have to carefully study the video to know which sections belong on left or right side for the assembly. A simple stamp of the part number or side would be great. Regarding the machine itself the function is awesome. the machine is great. my workouts are excellent.