Instead of the item I ordered, I received a heavy box full of, essentially, scrap metal. My money was refunded, after several frustrating attempts to contact customer service, but now I have a box of scrap metal to figure out how to dispose of properly. Additionally, since my item was scratch and dent, I was not able to simply get another one shipped to me. I opted not to try to buy the product again from Titan, since I didn't want to chance a repeat of this experience.
11 months ago
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