Ordered a chest supported T Bar Machine. Came damaged and missing the essential hinge to allow the machine to work properly. I have been waiting over a month on them to follow up with my order, have called repeatedly and told that "no one can process the claim except for the representative that my order was assigned to". This representative has not returned my emails and I cannot contact them. Absolutely the worst customer service experience ever. Save yourself the trouble and use a different company.
11 months ago
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