My husband purchased a leg extension and leg curl attachment for me for my birthday. The item arrived late and customer service was terrible. Delay after delay so we bought a different machine off Amazon so I could use it. The item finally arrived and obviously we don’t need it now. Not only would we have to pay $170 to ship the item back, but they also make you pay a 20% restock fee. This is terrible customer service. It is their fault the item was late and my husband felt bad that I didn’t have a present so he went out and found a replacement and now Titan is making us pay for their mistake. I will never buy another product from this company