The easy load hex bar works as described. However, There is a lot to be desired in their packaging. I received my first bar about a week after ordering the unit arrived with the outside box smashed and it had holes. Upon unboxing, the six aggressively knurled handles were loose inside the box. This allowed them to scuff, scratch and gouge the paint and main portion of the bar. Upon assembly, there are four separate triangle plates that hold the handles to the bar. All four plates were missing a screw hole. I contacted customer service, they were extremely helpful and sent out to replacement bar. When that bar arrived, the packaging was in pristine condition, but once again on the inside, the six neural handles had caused quite a bit of damage. It appears each of the handles has their own bubble wrapped plastic sleeve that they are inserted into, but the sleeve is not sealed so they just fell out and caused all the damage.
Overall, the bar does work as described, and customer service was quick to respond.
1 year ago
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