overall I am very pleased with Titan Fitness. It is probably closer to a 5 than a 4, but I gave it a 4, because I wanted to give a little feedback on the product I ordered. I ordered the Lever Arm Leg Press Attachment, and although it is great, very strong, and works well. It is very heavy, and hard to setup with one person. I would higly recomend doing an aluminum version that is much ligher, with a lower weight limit. I only need about 300 lbs, so the 1200 lbs is way overkill, and at 60 lbs it is very hard to connect. I would love a 20 lb version that can do 500 lbs. Other than that, it is great, and I am happy you at least make the heavy duty version (nobocy else does), and it is at a very reasonable price.