My bench arrived with a rip, and the part that allows my seat to incline, which was partially put together, does not work. I contacted them 2 weeks ago. The only correspondence I have had with them is to send pictures and videos of the issues. I have already done so but have not received a response. I have called twice and both times I was told that they are working on it, but I have not heard anything back.
9 months ago
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