I recently ordered a safety squat bar. When the product arrived at my house it’s missing parts which are the 2 handles. I immediately called product support. We exchanged emails about the missing parts I send pictures and made it clear about the parts that are missing. Then after almost a week of waiting for the replacement part they sent me the wrong PART. And I was placed on hold for an hour when I called them. All in all I will rate my first customer experience as very BAD!!
8 months ago
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