Titan makes excellent, durable products, but assembly of a newly purchased product is entirely up to your best guess as the customer. I have several Titan products and the only way to figure out how to properly set up the equipment is by looking it up on Youtube. Every product I've bought from Titan comes with the most laughably basic assembly instructions that simply say "assemble the product" with a couple of tiny print diagrams to try to reference. If you can figure out how to actually assemble the product and something doesn't work properly, Titan's response is: "you must have assembled it wrong." NO KIDDING. TELL PEOPLE HOW TO PROPERLY ASSEMBLE THE PRODUCT TO BEGIN WITH. Or at the very minimum, provide some troubleshooting instructions.