Please be informed- not only will you not get a response from your emails -it will take hours and repeated calls to get a call back- forget about waiting on hold- they will not answer -even though 30 min's. before it says 1 caller in front of you. . Once you get one of their so called customer service people to call you back -they are the most rude and disrespectful -unbelievable experiences you will ever have. Had to call my credit card company to handle my situation. Never got anything done from them but to upset me. I think that is their game or they would be nice and appreciative of the customer and at least (listen to you - that) my friend will not happen.