Wish I could give zero stars for packaging, screwups, redelivery, and service. Ordered 55lb kettlebell son from MA requested for Christmas to be del to my home in PA since he would be here for holidays. 3 days prior to Christmas a 30lb dumbbell was received—in a large box with no protective packaging and no company ID. Called and they apologized for error. I had them ship the correct order directly to my sons address in MA since it would not be here for Christmas. They sent out the kettlebell with no packaging—just a packing slip zip tied to the item! The black coating was all chipped up and it looked like it had been used in a gym for years. Instead of hassle with shipping, I fairly asked the to just credit me $50–it was worth $20 to me just to be done with it, they said they couldn’t do it and I told them to send for pickup. Two days later, FEDEX arrives at my door in PA. The idiots screwed up again!! Let’s remember it was delivered to MA!! Once again I said to them just give me the credit and be done—why would you pay to have a 55lb damaged item that I’m willing to keep at a fair price. They refused. Stupid people, bad decisions. Reading these other reviews it’s obviously don’t care about their reputation.