READ BEFORE YOU BUY!!!!!!! I tried to order a rack almost a month and half now has pasted, still don’t got it! I had received the second box with the low beam support, not the beam uprights. So I went on the website and all that was available was their support email, no phone number! I sent my support email with pictures that I only got the second box. The email support said it’d take about 7-10 business days, 14 days later no answer! I start dig for the phone number for the customer support yes that’s right dig through the Internet to find their support number because it wasn’t on their site! I called and this lady picked up I told her I ordered a rack and I didn’t receive the uprights I give her my order number, she said “well says here it was delivered” I said well I didn’t get them I’m pretty sure I would have seen 7 foot beams at my front door. All snarky and rude she says again “well it says it was delivered lemme look at what day...yep right here June 2nd. Oh it was sent back”. My beams were sent back I didn’t get any sort of email, tracking number of the second beams, NOTHING! She then says she’ll make a shipping label for it, my beam uprights weren’t even going to be delivered or given a second look unless I had called! I was not happy at all I didn’t get an apology from here nothing. Then I wait 2 weeks again, the beams said they were coming and literally hours before it says it would be delivered, sent back to sender for damages. I called them because no I just want a refund or cancel scamming me of my $400 for my rack. Said the manger will call me back. No call