Don’t ever book your ticket through the third party, specially is Traveloka, I had booked my ticket with scoot airline and canceled because Covid restrictions, I would like to get a refund voucher ( not money) for next trip but until now we can’t redeem the voucher because Traveloka registered my voucher with their gmail so that I can’t get the OTP to verify my voucher. So many many time I’m trying to contact Traveloka but nothing at all, even scoot helped us to changed the voucher but the OTP was sending to Traveloka gmail. MONEY WASTED BECAUSE OF YOUR CARLESS WORK TRAVELOKA.