Terrible terrible service! They do not care for their customers at all! Just book directly with airline and avoid the hassle. I had to rebook a flight because my son had a change of school schedule. I tried to rebook with the airline itself and they were only charging me $60 but I keep getting an error and the airline told me that I need to rebook with Traveloka because I made the booking with them. So I contacted them and they were charging me the price of a whole new ticket, just to rebook for one flight they were charging me more that $600. What a scam! 😡😡😡