Do NOT use Traveloka! After I made online flight reservations on the Traveloka website, Traveloka emailed me stating my transaction was Canceled & Refunded. I went back online thinking it was a failed transaction & rebooked. Then I see that I now have 2 charges for the same flights & same people. Customer Service sounded nice on the phone (I called numerous times), but I always ended up with a follow-up email saying “sorry, nothing can be done.” It’s a scam! Book directly with airline. Worst company ever. Awful business practices.
11 months ago
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