I have always been using traveloka services until been struck with awful experience due to their hotel booking system error. Booked 3 nights at a particular osaka hotel and when I went to checkin, the hotel couldn't find my booking at all. Insisted they don't have my reservation. Then they checked and found out my hotel booking was in their other branch hotel which is 400m away. After all the research of the hotels done, and you are stuck with hotel that you didn't book. Horrible experience and ended up check in at 11pm.
7 months ago
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