I have had a very disappointing experience with the services provided by Trip.com. The customer service is of very poor quality, they do not pay attention to customers' needs, and they are only interested in asking for more money rather than helping with any changes to the trip. I would strongly advise against using Trip.com as it has been a complete waste of both money and time.
10 months ago
Trip.com has a
1.3
average rating
from
271
reviews
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