I had a really bad experience with Trip.com.
I bought ticket with Trip.com, but airline Sun Express cancelled my flight. Instead of solving my problem Trip.com offered me to cancel my booking and refund money.
Just to be clear I bought a ticket for 90 euro, now I should pay 200 (!!!) for a new one.
Nobody will cover up the difference between 200 and 90 euro. I should pay it by myself.
It's not my fault that flight was cancelled and as a seller Trip.com doesn't even try to find a decision.
Such a good business model, isn't it? To sell tickets, then cancel it and offer new one for 100+ much euro
3 months ago
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