If I could give 0 stars I would. My flight was over 7 hours delayed. The policy via trip.com states I am entitled to a refund. I have been through the ringer via phone, chat and email with no refund. Stating I was a no show to my flight. I clearly came and checked my bag hours before the flight and waited 7 hours before calling it quits. This is nobodies fault as things happen during travel but I am entitled to a refund and haven't received. I would not recommend booking through this site.
1 week ago
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