I will never order food through ubereats again. Spent a long time trying to resolve a pickup order where we arrived at the restaurant to find that the restaurant was actually closed that day. We immediately reached out to support, and Uber support chat kept marking the issue as "resolved" in the app after pointing us to a phone call support area that didn't exist. They kept marking the issue as resolved without fixing anything, and are now are saying that they cannot give refunds once it has been over 48 hours. They stole our money, and then Facebook DMs just continue to reiterate their over 48 hour rule even though we did reach out immediately. Don't use this company.