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Michelle CharBaeJones
The site defaulted to an address I used when I was on an overnight trip with my job as a flight attendant. I tried to change the address but as I entered my order the site kept defaulting back to the wrong address. When I thought the correct address was entered I placed the order and the wrong address replaced it. There was clearly an issue with the website. I am in MD but the old address is in AZ. The Preparing Your Order message was continually blinking as I was having this issue. I finally got the address to change and cancelled the order. I was then sent a message the charge would be $25 to cancel. The merchant had not made my order but I was still charged. This policy is being quoted to me and a refund is being denied. No where during the order process does it make known this policy exists. THIS EXPERIENCE WILL FOREVER KEEP ME FROM DOING BUSINESS WITH UBER ANYTHING!!!!!
6 months ago
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UberEATS has a 1.1 average rating from 9,386 reviews