I placed an order at 6:45pm from Five Guys with a 50 minute estimated delivery time which is normal. The time consistently changed for delivery with a final estimate of 9:10 p.m. which was nearly two and a half hours after I placed the order. Customer service resolution was abysmal and kept asking me over and over what my issue was despite typing it multiple times. No one could answer my question as to what the long delay was and the delivery driver never responded to my text message. At approximately 8:30 p.m. I got a message from Uber eating my order had been canceled. After escalating the issue the only thing I was told is there were more orders than there were drivers which makes absolutely no sense.