UberEATS is horrendous. A few months back, I ordered food from a restaurant that never showed up. I called the restaurant twice and they said that they were experiencing technical issues with their system and to contact Uber for a refund. I spent €40 on food that I never ever saw and I never received any response from UberEats.
Then, after a few months, I gave UberEats a second chance. I ordered two burgers, both without mustard because it's intolerable to me. Both burgers came with mustard and were therefore inedible. I contacted UberEats but they informed me there was no grounds for a refund, even though I could send them photographic evidence. Within two/three months, UberEats made off with over €60 for food that either never showed, or arrived inedible.
I will never use UberEats services ever again. The customer service is appalling and the whole system is a scam. Use any other delivery service.
4 months ago
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