Reviews for Uber Eats are mixed, with many users complaining about inconsistent delivery times, cold food, high prices, and occasional issues with order accuracy, while others praise the convenience and wide selection of restaurants available on the platform; some also criticize customer service for not adequately addressing concerns about delivery problems.
Negative aspects of Uber Eats reviews:
Delivery delays:
Many users report experiencing long delivery times, resulting in cold food.
Price concerns:
Some users find the added delivery fees and markups on food prices to be excessive.
Order accuracy issues:
Occasional complaints about incorrect orders or missing items.
Customer service issues:
Some users report difficulty reaching customer service or receiving unsatisfactory responses when addressing problems.
Driver behavior:
Occasional complaints about drivers not following instructions or not being communicative.
4 months ago
UberEATS has a
1.1
average rating
from
9,361
reviews