Unprofessional. Waited 3 hours for order. No one contacted me to tell me there was a problem. The app said they were 4 min away and I looked on map and the car was on my street but food never showed up. I will never use this app again. I didn’t intend to in the first place but when I looked up dominoes pizza I was re routed to uber eats which led me to believe they were using uber eats. I could not find any contact info for delivery. The chat agents were rude and refused to answer my questions. Horrible customer service. Horrible app. They do not provide accurate info and delivery persons contact was not accessible. My kids ended up going to sleep without eating. Refused to take accountability. They did not fix the problem. They said they’d refund money but they did not. They told me to contact bank at mid night on a Saturday.
3 months ago
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