My order was delivered to someone else’s house and when I contacted customer service it took 15 minutes to get someone to chat with me and they told me that their system shows the order was delivered so they cannot give me a refund. When I told them that the photo of the order that the driver uploaded shows my order at someone else’s door. Customer service disconnected from the chat. I have used uber to travel and for food deliveries for years but I will not any longer. Customer service was terrible and I don’t understand why they would refuse to refund me as my account with them has been active for over 5 years and i have spent so much money with them in the past they chose to lose by business over a 30 dollar order.
3 months ago
UberEATS has a
1.1
average rating
from
9,351
reviews