Hello, I placed order #3AEF1 with Uber Eats for 3 pizzas from Jet's pizza and cancelled the order within seconds of the order being placed. I was then informed that I was charged for the cancellation. I immediately reached out to Uber Eats support for a resolution as I should not have been charged for an order that had only been placed seconds before. I offered multiple solutions including being refunded for the order, receiving a credit for the amount charged as I would still like to place an order with Jet's, only for a different crust, or still having the order delivered. I reached out via chat support and 2 agents ghosted me after refusing to hear what had happened, only saying that the merchant had already received the order. This was clearly untrue as I did not receive a notification that the merchant had received the order until 20 minutes later while I was on hold with phone support. I believe that the phone support agent, Josh, who was extremely condescending and rude purposely pushed my order through 20 minutes after it was canceled so that I could not receive a resolution. He refused to allow me to speak with his manager, Josh and repeatedly spoke over me and insulted me. This is egregious conduct for a business. I have now been charged $72.50 with absolutely nothing to show for this charge: no refund, no credit, no pizza.