Uber estimate time for delivery is by the far the most misleading piece of data. If you’re looking for delivery under 30 minutes - it’ll pull up restaurants, once you place the order it uses that as the lower range and upper wrangle is >30 minutes, and even that keeps changing. I’ve never had my food delivered between those two ranges, doesn’t matter how much the upper range keeps moving. There is no such thing as customer service. They repeat the same monologue from the same sheet and never help out. Talk about the worst CX. This applies to every time I’ve used this service - which is very rare and only if I have no other choice