It's unbelievable how Uber Eats, a well-known company, has found a way to scam its customers. After this experience, I deleted the app and will never use it again. I received a charge of $57 because I needed to make a change to my order. It's been a while since I last used the service—previously, I ordered a couple of times a week without any issues when needing to modify an order. This time, when I tried to change it, I had to cancel my order. By the time I spoke to someone, they informed me it was past the five-minute window, so I was unable to change the order. As a result, order was canceled, ended up being charged without receiving any food. I couldn't purchase anything else because I was literally using the last of my money.