I've ordered from UberEats three times, and twice I received someone else's order — mine never came. The third time, I didn't receive anything at all. I contacted support, sent them photos of the wrong delivery, and told them my order never arrived. They asked me for proof that it didn't come — which is ridiculous. How can I prove something I never got? They should be proving that it did arrive.
Customer service was unhelpful and dismissive. Terrible experience overall.
I’m sharing this to warn others: be very careful using UberEats. You might pay and end up with nothing.
4 weeks ago
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