I placed an online order for food from a restaurant about 8 miles away. The delivery person took 1 hour and 21mins to deliver the food. I reached out to Uber eats customer care and they said it’s well within the delivery window timeline (which it was not) and that they cannot do anything to help and closed the chat on me. Not only are they unhelpful , they’re also rude and wouldn’t do anything to put the customer first. Terrible experience after using their service for so long. I’d not want to continue doing business with them and I wouldn’t recommend them for any online food deliveries