Be wary of Uber Eats fraudulent “Priority Delivery” option. When I questioned multiple representatives on the chat feature, all confirmed this option was available to have the driver deliver an order with priority and no stops made after pickup. As evidenced by the screenshots below, my driver made multiple stops after picking up my food. My order was cold and soggy after being held for approximately an hour before delivery. My simple request was for Uber Eats to remove the “Priority Delivery” charge. Even with the attached proof, my request was denied because they couldn’t see that driver was in “batch delivery”. This is a blatant misrepresentation in order to pocket more fee’s without actually fulfilling their promise. To say I am disappointed with their integrity is an understatement. This is not a customer focused business.
1 day ago
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