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Anonymous
I ordered 4 dessert items and got notifications that they were working on my order and it would arrive in 20 mins. The order got delayed which wasn't a problem and when it was supposed to arrive, I get a notification that the store decided to cancel the order. No phone call, no notification of any kind as to why and a whole 45 minutes after placing the order. I'd never order from here again just based on the service. If the order couldn't be filled or if they didn't have an item I ordered, a simple phone call would've been courteous enough to allow me time to order elsewhere or change my order if need be. Even a notification of the cancellation 10-20 minutes after placing the order would've been fine but 45 minutes later? Really? Without any explanation? That's just terrible service. When I complained to Uber they just said sorry we will make a note to prove our delivery for next time. No accountability, no let's see if we can figure out what happened, nothing. Terrible!
1 month ago
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UberEATS has a 1.1 average rating from 9,802 reviews