The driver picked up my order and sat in the parking lot for 10 minutes. I messaged them saying "may I ask why you've had the food for 10 minutes but are still sitting In the parking lot?" To which the driver replied I have not been sitting here with your food, I will go bring your food back and tell the restaurant to call you. When I said no thank you I just want my food while it's still warm he refused unless the restaurant called me. He then drove close enough to my house for Uber to reveal my name, and my house number and then he cancelled the order. Uber is denying my request for a refund (I never got my food, and now my safety is jeopardized) I've been fighting with them for days and they keep denying it saying that it goes against their refund policy.