They do not answer emails. Have to email a few times to finally get a response then it’s through the same loop again. Look at their IG page, on most of their posts there is at least one person complaining about the customer service. I placed a duplicate order and emailed them 4 minutes later explaining what happened and they said they couldn’t provide a refund, only store credit. Even though they could see that I paid for the exact same thing, same size everything minutes apart. The shipping I paid went towards the store credit too. Their rules make no sense. The item I ordered arrived 3 weeks after their estimated arrival date and it looked different from the pictures on their site. Big risk buying from this company and for how expensive it is, not worth the hassle.