2 faulty garments and 6 months of back and forth without any resolution. The garments are poor quality and quite different to the pictures on the website when they arrive months later. Everytime is the same response that they can only offer a credit. In these circumstances refunds should absolutely be offered. I will not purchase from this label again and would like to warn others about the potential risks involved. A disappointing experience that has seen a switch to other more sustainable and reliable brands that offer much better value, quality, service and overall purchase satisfaction.