To all of those waiting for refunds. I really implore you guys to take it up with Fair Trade NSW. I did and the process was easy. I ended up getting a refund after I informed Chasing Unicorns that it was now with fairtrade. Mez is extremely passive aggressive and you won't get any help there. We all need to stick together to make sure this doesn't keep happening. If Fair Trade gets enough complaints hopefully the scam will end? It only takes about 10 minutes. You are COMPLETELY WITHIN YOUR RIGHTS to get a full refund due to the misleading description of delivery dates on their site. Fair trade explicitly states this. Please don't let them fool you with the green washing terms and conditions and credit notes - this is all bs. Don't keep emailing or harrassing - just hand it over to fair trade. Promise you - I got my refund quite quickly just by stating the facts and handing it over to fairtrade.