oh my god. this company is the worst i have ever dealt with. i am still waiting on an item which i paid for 4.5 months ago and was due to be shipped in mid july. i am constantly chasing it up only to be given false hope that it will be shipped shortly. i have asked for a refund and been told that it is not possible, however have absolutely no desire whatsoever to deal with the company ever again through using a credit. so unprofessional and i honestly, i feel robbed. how can you take someones money and nearly 5 months later, still not produce the goods. i feel like reporting them to fair trading. steer clear.