I had a package that was being sent from New Jersey to where I live in Orange County CA and it ended up in Long Beach. I was alerted by the person that received it and was sent a picture of the box. My tracking number was covered up by another tracking number by a UPS employee and sent to the house in Long Beach. Its been there since Dec 20th it is now January 8th. They told me I had to send them a description of the item. I sent them the information and yet they wont send me my package. I filed a case they told me they would call me about it. The ONLY person that has been doing any calling is me. When I call I get the run around from these people. I am currently on hold for a supervisor for the las 1/2 hour