UPS Reviews

"They lost my package. \r\nActually they delivered a package that was supposed to be signed by me to another person and address and they allow this person to sign and stole my package. \r\n\r\nOn the other hand, when you try to build a claim with your account through UPS app is really difficult as the system always tells you that there's any type of mistake and you are not allowed to submit your documents."

"UPS have no idea of customer Service. They were very happy to take my money ask me questions about explosives and batteries. Asked me to open my packaging which was bubble wrapped and double boxed, along with foam to protect the knobs of an expensive musical digital item, take the shipping costs and additional costs for insurance, but then when they throw the item around refuse to pay insurance. What made it worse I sent 20 other items via Australia post without any issues. I've now had to borrow money at xmas due to the issues with this terrible company. They have no care. Surely the officer who quizzed and checked my packaging should have had more care if there was an issue with packaging but being double boxed bubble wrapping etc. I can't believe the box was damaged in multiple places and the metal rack ear was so bent. Very upset :)"

"UPS have no idea of customer Service. They were very happy to take my money ask me questions about explosives and batteries. Asked me to open my packaging which was bubble wrapped and double boxed, along with foam to protect the knobs of an expensive musical digital item, take the shipping costs and additional costs for insurance, but then when they throw the item around refuse to pay insurance. What made it worse I sent 20 other items via Australia post without any issues. I've now had to borrow money at xmas due to the issues with this terrible company. They have no care. Surely the officer who quizzed and checked my packaging should have had more care if there was an issue with packaging but being double boxed bubble wrapping etc. I can't believe the box was damaged in multiple places and the metal rack ear was so bent. Very upset :)"

"UPS have no idea of customer Service. They were very happy to take my money ask me questions about explosives and batteries. Asked me to open my packaging which was bubble wrapped and double boxed, along with foam to protect the knobs of an expensive musical digital item, take the shipping costs and additional costs for insurance, but then when they throw the item around refuse to pay insurance. What made it worse I sent 20 other items via Australia post without any issues. I've now had to borrow money at xmas due to the issues with this terrible company. They have no care. Surely the officer who quizzed and checked my packaging should have had more care if there was an issue with packaging but being double boxed bubble wrapping etc. I can't believe the box was damaged in multiple places and the metal rack ear was so bent. Very upset :)"

"Ebay Item number: 285060539168\r\n\r\n GB2022EBAY0061271261 Pack link Claim Resolution number\r\n\r\nUPS: 1ZV827Y1DL28309702\r\n\r\nItem Collectable Hardy Fishing reel\r\n\r\nSo, I am selling this fishing reel. I dont know how old it is, but its a Hardy, a much sought after vintage reel by fishermen - in great condition. I have an ebay account, great feedback, so I decide to put it up for auction. I am a little bit nervous, as I am scared of the seller saying he didnt receive it, so I post it next day delivery, signature required...the top postage of \u00a39.97 insured for \u00a360, even though I know its worth more. Well, the buyer got a bargain and bid \u00a376 for it, but it doesnt make it past Bargain Booze in the tracking. Off the record, the bargain booze guy tells me, that parcels are always going missing, but its not at the shop. He thinks the recent influx of agency staff drivers are stealing the items, not scanning certain ones, and that I shouldnt have drawn attention to my item by making in 'Next Day'...'Signature required' So, now I'm really worried. I contact Ebay. Hard to understand their limited English, but they say they have my back, as they can read the tracking. They reassure me, that I wont lose any money. The buyer gets upset, and raises a case...understandably. Four weeks later, and its still not arrived. Ebay hold my funds, and dont even look into my side of it - liars I guess about having my back, and pack link \/UPS's say they cannot pay me any compensation because it was a prohibited item due to the age of the item. How would I know this was a prohibited item from the link ebay sent me to? Anyway, I lost my georgious reel, \u00a39.97 postage that I paid UPS, and ebay even had the cheek to only pay me fees on the item, not the postage that the buyer paid. They refunded the buyer from my credit card. My belief is that UPS is a scam company. I will never post again, or use ebay. Shame on ebay for recommending a scam company - in my opinion. Someone needs to investigate this company. How many items have gone missing? How many didnt they pay out on. I am sending all details to the Ombudsman to investigate."

"Ebay Item number: 285060539168\r\n\r\n GB2022EBAY0061271261 Pack link Claim Resolution number\r\n\r\nUPS: 1ZV827Y1DL28309702\r\n\r\nItem Collectable Hardy Fishing reel\r\n\r\nSo, I am selling this fishing reel. I dont know how old it is, but its a Hardy, a much sought after vintage reel by fishermen - in great condition. I have an ebay account, great feedback, so I decide to put it up for auction. I am a little bit nervous, as I am scared of the seller saying he didnt receive it, so I post it next day delivery, signature required...the top postage of \u00a39.97 insured for \u00a360, even though I know its worth more. Well, the buyer got a bargain and bid \u00a376 for it, but it doesnt make it past Bargain Booze in the tracking. Off the record, the bargain booze guy tells me, that parcels are always going missing, but its not at the shop. He thinks the recent influx of agency staff drivers are stealing the items, not scanning certain ones, and that I shouldnt have drawn attention to my item by making in 'Next Day'...'Signature required' So, now I'm really worried. I contact Ebay. Hard to understand their limited English, but they say they have my back, as they can read the tracking. They reassure me, that I wont lose any money. The buyer gets upset, and raises a case...understandably. Four weeks later, and its still not arrived. Ebay hold my funds, and dont even look into my side of it - liars I guess about having my back, and pack link \/UPS's say they cannot pay me any compensation because it was a prohibited item due to the age of the item. How would I know this was a prohibited item from the link ebay sent me to? Anyway, I lost my georgious reel, \u00a39.97 postage that I paid UPS, and ebay even had the cheek to only pay me fees on the item, not the postage that the buyer paid. They refunded the buyer from my credit card. My belief is that UPS is a scam company. I will never post again, or use ebay. Shame on ebay for recommending a scam company - in my opinion. Someone needs to investigate this company. How many items have gone missing? How many didnt they pay out on. I am sending all details to the Ombudsman to investigate."

"Ebay Item number: 285060539168\r\n\r\n GB2022EBAY0061271261 Pack link Claim Resolution number\r\n\r\nUPS: 1ZV827Y1DL28309702\r\n\r\nItem Collectable Hardy Fishing reel\r\n\r\nSo, I am selling this fishing reel. I dont know how old it is, but its a Hardy, a much sought after vintage reel by fishermen - in great condition. I have an ebay account, great feedback, so I decide to put it up for auction. I am a little bit nervous, as I am scared of the seller saying he didnt receive it, so I post it next day delivery, signature required...the top postage of \u00a39.97 insured for \u00a360, even though I know its worth more. Well, the buyer got a bargain and bid \u00a376 for it, but it doesnt make it past Bargain Booze in the tracking. Off the record, the bargain booze guy tells me, that parcels are always going missing, but its not at the shop. He thinks the recent influx of agency staff drivers are stealing the items, not scanning certain ones, and that I shouldnt have drawn attention to my item by making in 'Next Day'...'Signature required' So, now I'm really worried. I contact Ebay. Hard to understand their limited English, but they say they have my back, as they can read the tracking. They reassure me, that I wont lose any money. The buyer gets upset, and raises a case...understandably. Four weeks later, and its still not arrived. Ebay hold my funds, and dont even look into my side of it - liars I guess about having my back, and pack link \/UPS's say they cannot pay me any compensation because it was a prohibited item due to the age of the item. How would I know this was a prohibited item from the link ebay sent me to? Anyway, I lost my georgious reel, \u00a39.97 postage that I paid UPS, and ebay even had the cheek to only pay me fees on the item, not the postage that the buyer paid. They refunded the buyer from my credit card. My belief is that UPS is a scam company. I will never post again, or use ebay. Shame on ebay for recommending a scam company - in my opinion. Someone needs to investigate this company. How many items have gone missing? How many didnt they pay out on. I am sending all details to the Ombudsman to investigate."