UPS is clearly the worst of the major shippers. I have had repeated problems with them. All other major delivery services deliver reliably to my address in Germantown, MD. UPS is the only one who doesn't. Part of this is that they use big trucks more suitable for long haul cross country traffic while the other services use smaller trucks more suitable for residential delivery. UPS focuses on serving businesses, not individuals. This week a package for me was on their truck on Wednesday but they reported missed delivery. On Thursday, they left a sticky note on my mailbox (on the main road a distance from my house) on my mailbox again saying they missed me, as if they expected me to wait at the mailbox all day until a package came! They made me go to a UPS office to pick up my package, which has happened before with them but never with any other delivery service. In the summer, the gate is up on the private road during the hours a summer camp off the road is in session, but there is a security guard right there who will open it for legitimate traffic. Other delivery services get in that way, and UPS itself does to deliver to the camp but refuses to deliver to the residences on the road when camp is in session.