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Richard Davis
Own a business and ordered a plumbing fixture from a supplier that used UPS to deliver it. In the past I have had quite a few late deliveries where it’s at least a few days late but this time I specifically ordered for next day delivery. It was pushed back a day and I could live with that. But as I was tracking the delivery and saw that they were blocks away from delivering it was cancelled. Very disappointed so far as it’s holding up a job now. So when I tracked it I was told it would be delivered the next day. Again I track it and see it loaded on a truck again, given a 10:00 to 2:00 window for delivery. I pull it up on a map that supposedly has gps on the truck and again 2 blocks away. And what do I get, delayed again. Now the excuse is the same as the day before that says that there was a problem with a trailer that caused the delay… so 2 days in a row it’s loaded on a truck, 2 days in a row I can see it’s blocks away from being delivered, and then some BS about a trailer? Ridiculous. Why have tracking if you can’t even follow it. I was supposed to leave for vacation and trying to have my men set up to get work done and now it’s going to hold up a job cause after I got overnight delivery it’s now a week late and was put on a truck at least twice? What’s going on over there UPS? You might push me to stop purchasing from a supplier because I can’t get anything delivered on time anymore.
1 week ago
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UPS has a 1.2 average rating from 2,320 reviews