I tried to order some PrimaLuna 12 EAU7 tubes. Even though I had purchased a prima, Luna Evo 300 preamp from you it would not allow me to put those tubes in my cart. I called your customer service and they took care of the problem immediately and I was very happy with the experience I had talking to a representative on the telephone. My rating of poor was for the website that would not allow me to purchase the tubes I wanted and made me call to get those tubes.
2 years ago
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