I was overcharged on consecutive months and phoned up to rectify, I was told money would be returned within 10 working days (not ideal) after 12 working days I still hadn’t received my money back and didn’t get it until 18 working days, almost 4 weeks. My account remains over £450 in credit but they won’t refund until my contract is up despite my bills reducing due to summer. Terrible service.
2 years ago
Utility Point gas and electricity suppliers. has a
2.1
average rating
from
280
reviews
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