Awful experience. Kept increasing my DD until last September I changed suppliers, UP owed me over £500, they didn’t dispute it but I kept getting fobbed off with excuses as to why they hadn’t refunded me yet. It’s now February, I contacted the ombudsman online a week ago, 1 week later not only did I get my refund I also got £60 in interest and £20 for ‘good will’.
5 years ago
Utility Point gas and electricity suppliers. has a
2.1
average rating
from
282
reviews
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