Absolutely horrendous, will never ever shop with Very again. Ordered overpriced ready-assembled furniture and on arrival it was broken, scratched, dented and filthy with footprints and fingerprints all over it. Rang the same day for a refund / discount and pick-up of the broken furniture and you would think I had asked them for the world! 16 days later, after phoning 11 times (spending most of that time on hold), tweeting the so-called Very Helpers, contacting the Facebook page, the delivery company, the supplier of the furniture, their Head Office and finally trading standards and the consumer helpline, I have my refunds, the broken furniture has been collected and I am glad I can wash my hands of them. Absolute disgrace of a company. I advise anyone thinking of buying anything from Very to think again. Look elsewhere and save yourself the hassle.